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REFUND POLICY

For our new students VoQ online offers three free trial lessons, in these classes you can assess the suitability of our service for achiving your desired goals. After the trial lessons you make a payment this means that you are fully satisfy with our services.

VoQ online is always ready to take into consideration your wishes concerning lessons schedule. For changing the time of your classes just contact us. If you miss up to 5 classes per month all missed classes will be adjusted.

In case of inability to take any lesson you can cancel your course within 7 days after the paying fee (on conditions that you do not take any lessons). We will provide you with a refund. However after 7 days cancellations cannot be refunded